The ninth edition of Healthcare Acronyms & Terms provides new terms that reflect the many forces currently transforming the healthcare industry. Hospitals and health systems are working to transition to value-based care models and payment arrangements, improve quality while lowering costs, and seamlessly coordinate care across the continuum—all which requires new mindsets and innovative approaches to providing customer-centric care. This edition reflects new terms that have emerged due to these changing priorities, as well as boardroom and industry trends.

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