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System Boards

September 2025

Healthcare Leaders Must Stay Close to the Communities They Serve


As executives grow increasingly distant from the communities they serve, the impact of that separation is becoming clear—not just on brand identity and loyalty, but also financial and clinical outcomes. This article explains why the most resilient organizations will stay grounded in improving the health of the communities they serve—avoiding the risks of disconnected leadership through thoughtful governance, decision making, and operations.


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