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Children’s Hospitals

In order to support our children’s hospital members, we created a collection of resources specifically on children’s hospital issues. Also included are articles and publications featured in our children’s hospital newsletter, Pediatric Focus.

Children’s of Alabama Uses Real-time Feedback to Change Culture and Improve Experience

To drive a culture shift in their organization, Children's of Alabama, a large pediatric hospital, required a higher volume of patient feedback. This article explores how with the help of NRC Health’s Real-time feedback solution, they quadrupled their patient feedback and were able to validate and improve upon their strategic objectives.

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