Print Page   |   Contact Us   |   Sign In
Upcoming Webinar

The Payer-Provider Relationship as Your Strategic Advantage

May 5, 2020 | 2:00–3:30 p.m. Eastern Time/11:00 a.m.–12:30 p.m. Pacific Time

Presented by:
Jordan Reigel, M.A., M.B.A., Vice President, Government Programs Payment Strategy, UnitedHealthcare;
Grace Terrell, M.D., M.M.M., President & Chief Operating Officer, Eventus WholeHealth; PTAC Commissioner; Former CEO, Cornerstone Health Care; Founding CEO, CHESS ;
Bruce Hamory, M.D., Partner & Chief Medical Officer, Health & Life Sciences, Oliver Wyman; Infectious Disease Physician; Former CMO, Geisinger Health System;
Moderator: Deirdre Baggot, Ph.D., Partner, Health & Life Sciences, Oliver Wyman; Former Expert Reviewer, Centers for Medicare and Medicaid Innovation; Former Lead, VBP Pilots and New Payment Models, NY Medicaid

Important update regarding continuing education credits: Each person who wishes to receive a CE certificate for participating in this Webinar must register individually rather than as part of a group, must log in to the Webinar using their name, and must remain logged into the Webinar for the entire duration of the one-hour program.

Managing populations is a developing set of competencies for both payers and providers. The days of transactional, contractual, mistrusting, adversarial relationships with six payers with six different sets of rules and six different approaches to monitoring and measuring performance are a thing of the past. Health plans are bringing new value to their customers and growing membership via innovative approaches to collaboration and partnership with open-minded and progressive providers.

The future for hospital and health system providers is one of strategic alignment with payers. The strength of your ability to play at the intersection of payers and providers will be your strategic advantage in the future.

Using a case study approach, sharing health-plan expertise, this Webinar will outline best practice strategies for transforming payer-provider relationships based on new value offered to a marketplace.


The first 60-minute portion of this Webinar will include a live question/answer session.  The last 30-minute portion will cover payer/financial implications of COVID-19. This will include an additional live question/answer session.

Learning Objectives

After the Webinar, participants will:

  • Describe key strategic priorities for payers over the next three years
  • Define the importance of transparency and data sharing in an era of consumerism and price transparency
  • Identify what matters to payers and what collaboration and partnership mean for payers
  • Describe  how payers define and think about “value”
  • Review and discuss two cases where the payer-provider partnership became a point of differentiation and new growth in products and services for both payers and providers


Continuing Education Credits Available


Joint Accreditation:
In support of improving patient care, The Governance Institute, a service of National Research Corporation, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. This activity was planned by and for the healthcare team, and learners will receive 1.5 Interprofessional Continuing Education (IPCE) credit for learning and change.

The Governance Institute designates this live activity for a maximum of 1.5   AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.

By attending this Webinar offered by The Governance Institute, a service of National Research Corporation, participants may earn up to 1.5 ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. 


The Governance Institute, a service of National Research Corporation, is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its Web site:

Program level: Overview • No advanced preparation required

Field of Study: Business Management and Organization

Maximum potential CPE credits: 1.8


For more information regarding administrative policies such as refunds, cancellations and complaints, please contact The Governance Institute at