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Upcoming Webinar

Board Excellence in Safety and Quality

May 21, 2019  | 2:00–3:00 p.m. Eastern Time/11:00 a.m.–12:00 p.m. Pacific Time


Presented by:

Beth Daley Ullem, M.B.A., President, Quality & Safety First & Maulik Joshi, Dr.P.H., Executive Vice President of Integrated Care Delivery & Chief Operating Officer, Anne Arundel Medical Center

Register for this Webinar.

Unable to attend? Register now and receive the recorded version to view at your convenience.

Important update regarding continuing education credits:  Each person who  wishes to receive a CE certificate for  participating in this Webinar must register individually rather than as part of a group, must log in to the Webinar using their name, and must remain logged into the Webinar for the entire duration of the one-hour program. 


How well do healthcare boards oversee quality? Board oversight of finance has a long track record, while board accountability for quality of care (including safety, outcomes, and patient experience) features a steep learning curve. Senior leaders struggle with how to define quality in the boardroom and what quality metrics to present to their boards. Board members often feel intimidated with medical terms and expansive quality concepts, unsure of their specific oversight responsibilities. As healthcare has evolved, governance of quality needs to advance in the boardroom to reflect the current and coming changes in the industry.


The IHI Lucian Leape Institute recently released a white paper that pairs a new online assessment tool with a new framework to help boards and healthcare leaders work together to take a giant step forward with governance of quality. The Governance Institute was an expert contributor to this framework and white paper.


This Webinar will present the new Framework for Governance of Health System Quality. Beth Daley Ullem, M.B.A., the lead author of the work for IHI, will share the framework and findings of the research. Maulik Joshi, Dr.P.H., Executive Vice President of Integrated Care Delivery and COO of Anne Arundel Medical Center, will share how he is using the new framework and support tools to support governance of quality in his health system.


After viewing this Webinar, participants will be able to:

  • Identify the challenges for governance of quality
  •    Learn the new framework and tools for governance of quality
  •   Evaluate opportunities within your system to improve governance of quality

This 60-minute program will include a live question/answer session.

Continuing Education Credits available:


Joint Accreditation

In support of improving patient care, The Governance Institute, a service of National Research Corporation, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team. This activity was planned by and for the healthcare team, and learners will receive 1 Interprofessional Continuing Education (IPCE) credit for learning and change.


The Governance Institute designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The Governance Institute, a service of National Research Corporation, is authorized to award 1 hour of pre-approved ACHE Qualified Education credit for this program toward initial advancement, or recertification, of FACHE. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education Credit must self-report their participation. To self-report, participants should log into their MyACHE account and select ACHE Qualified Education Credit.


The Governance Institute, a service of National Research Corporation, is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its Web site:


Program level: Overview • No advanced preparation required


Field of Study: Business Management and Organization


Maximum potential CPE credits: 1