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Patient Experience
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A selection of educational and interactive conference sessions featuring our expert speakers and faculty.


Revolutionizing the Patient Experience

In today’s dynamic healthcare ecosystem, organizations must engage their communities in experience transformation. In doing so, they need to understand what matters most to patients, families, staff, and providers and design innovative solutions that improve quality while driving towards differentiation, loyalty and growth.

 

Presenter:  Steve Jackson, President, National Research Corporation

Topic: Patient Experience

Event: Leadership Conference, April 2016

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High-Value Care for the Seriously Ill: Palliative Care across the Continuum

Advances in medicine help us live longer with a better quality of life than at any point in history and have also contributed to the reality that most Americans will live with serious illness for years or decades. Hospitals and healthcare systems can create programs that integrate palliative care and span the continuum of care from hospital, to skilled nursing, to outpatient, to home, to provide patients and their families with the seamless care and services they need to maximize quality of life and healthcare value.

 

Presenter:  Steven Z. Pantilat, M.D., MHM, FAAHPM, Professor of Medicine, Department of Medicine, University of California, San Francisco

Topic: Patient Experience

Event: Leadership Conference, April 2016

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