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The Healthcare Consumer: Meeting Today's Needs, Planning for the Future

9/10/2015
When: Thursday, Sep 10, 2015
1:00 p.m.–2:00 p.m. Eastern Time
Where: Webinar

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The Healthcare Consumer: Meeting Today's Needs, Planning for the Future

September 10, 2015
1:00 p.m.–2:00 p.m. Eastern Time


Presented by:
Michele Crumes, Assistant Vice President of Planning and Market Analytics at MedStar Health.


Click here to register


Consumer expectations are on the rise in every industry, including healthcare. In this webinar, learn how MedStar Health has listened to the market and their patients to inform their strategic planning process and deploy services that consumers have come to expect based on their experiences in other industries.


Learning objectives:

  • Leveraging consumer research to guide strategic decision making
  • The benefits of engaging today’s consumer online
  • Anticipating the needs and wants of the consumer of 2025

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