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Board Recruitment and Retention: Building Better Boards, Now…and for Our Future

This white paper examines the burgeoning challenge of recruiting and retaining hospital and health system directors. It reconsiders the governing board within the broader context of both the underlying organization and its structure and operation. This publication also provides a recommended framework of “talent management” to help boards deal with this challenge on an ongoing basis—with an emphasis on recruiting the kinds of directors now that will be able to successfully move healthcare organizations into their desired future state during a time of immense change and transition in the healthcare industry. More Info

  • Board Recruitment and Retention: Building Better Boards, Now…and for Our Future
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Special Section: Public Hospital Governance Challenges Represent Opportunities for High Performance

Currently public hospitals face an array of unique challenges. This special section explores the governance challenges of public hospitals and health systems in an era of reform, provides potential solutions for mitigating and/or dealing with these challenges, and includes relevant governance lessons with implications for private hospital and health system boards as well. More Info

  • Special Section: Public Hospital Governance Challenges Represent Opportunities for High Performance
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Consolidation in the Commercial Banking and Hospital Industries: Parallels and Contradictions

Banking and hospital companies represent great threats to our economic vitality—at least that’s how they are characterized in the daily press. Banks have become so large that many critics view them as unmanageable, too large for government bailout, or too big to fail. Alternatively, the highly fragmented hospital industry is accused of contributing to the excessive cost and mediocre effectiveness of the healthcare services industry. This article considers the disparate approaches taken to industry consolidation by commercial banking and hospital companies over recent decades with an eye toward aiding future decision making by hospital boards. More Info

  • Consolidation in the Commercial Banking and Hospital Industries: Parallels and Contradictions
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Advisors’ Corner: Hot Topics in Hospital Governance: Board Practices Related to Quality

Whether they are independent or part of a larger system, one characteristic of high-performing hospital boards is their attention to continuous improvement. The priorities for many boards across the country are monitoring quality, overseeing physician privileging and compensation, and participating in strategy discussions. This article presents insights on these priorities from recent Governance Institute research as well as editorial comments from one of our advisors. More Info

  • Advisors’ Corner: Hot Topics in Hospital Governance: Board Practices Related to Quality
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Customer-Centric Healthcare: Part Four

During the 2013 February Leadership Conference, CEOs and directors gathered for a roundtable on customer-centric healthcare at The Breakers in Palm Beach, Florida. Starting in January 2012, National Research Corporation conducted a study on customers in healthcare. During this roundtable, we discussed the results of that study and participants shared how their healthcare organizations are listening to and communicating with customers, what the boards role is in this effort, and how today’s customers are considering and selecting care sites. More Info

  • February 2013 CEO Roundtable
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Customer-Centric Healthcare: Part Three

During the 2013 January Leadership Conference, CEOs and directors gathered for a roundtable on customer-centric healthcare at The Ritz-Carlton, Naples in Florida. Starting in January 2012, National Research Corporation conducted a study on customers in healthcare. During this roundtable, we discussed the results of that study and participants shared how their healthcare organizations are listening to and communicating with customers, what the boards role is in this effort, and how today’s customers are considering and selecting care sites. More Info

  • January 2013 CEO Roundtable
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Toward a Streamlined Corporate Structure

One of the fundamental obligations of the governing board is to periodically review the effectiveness of the organization’s corporate structure. In this regard, the expectation is that the board will evaluate whether the organizational means by which the system carries out the overall mission is efficient from economic, operational, and governance perspectives—and if not, that the board will make appropriate changes. In this article, which is part of a series examining the role of the board following the wave of industry consolidation, Michael W. Peregrine presents steps for evaluating and streamlining your current corporate structure. More Info

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Customer-Centric Healthcare: Part Two

At the 2012 October Leadership Conference at The Greenbrier, a different group of CEOs and directors gathered for a roundtable on customer-centric healthcare. Starting in January 2012, National Research Corporation conducted a study on customers in healthcare. During this roundtable, we discussed the results of that study and participants shared how their healthcare organizations are listening to and communicating with customers, what the boards role is in this effort, and how today’s customers are considering and selecting care sites. More Info

  • October 2012 CEO Roundtable
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Customer-Centric Healthcare: Part One

At the 2012 September Leadership Conference in Colorado, CEOs and directors gathered for our first roundtable on customer-centric healthcare. Starting in January 2012, National Research Corporation conducted a study on customers in healthcare. During this roundtable, we discussed the results of that study and participants shared how their healthcare organizations are listening to and communicating with customers, what the boards role is in this effort, and how today’s customers are considering and selecting care sites. More Info

  • September 2012 CEO Roundtable
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A Governance Institute Webinar
Preparing Today for Healthcare Marketplaces Tomorrow: A Progress Report

As healthcare leaders deal with the many transitions related to healthcare reform, one of the open-ended questions that remains is how health insurance exchanges will work, how many patients will participate in the exchanges, and strategic and financial implications for hospitals and health systems related to public and private exchanges. This Webinar provides a strategic overview and tactical framework to prepare your organization for healthcare marketplaces (exchanges). More Info

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 Featured Resources by Topic
  

 New Research & Publications

Governance Notes (Governance Support, June 2013)

Board Recruitment and Retention: Building Better Boards, Now…and for Our Future (White Paper, Spring 2013)

BoardRoom Press, Volume 24, No. 3 (BoardRoom Press, June 2013)

E-Briefings, Volume 10, No. 3 (E-Briefings, May 2013)

Customer-Centric Healthcare (CEO Roundtables)
      Part One (September 2012)
      Part Two (October 2012)
      Part Three (January 2013)
      Part Four (February 2013)

  

 Resource Catalog

All publications are available to members to download at no charge. You may also order hard copies of publications online; members will be charged the member rate. Most publications are also available for purchase to non-members at a specified non-member price.

For a complete listing of publications for sale, please view our Resource Catalog.