Jeffrey C. Bauer, Ph.D., Vice President, Forecasting & Strategy, Healthcare/Finance/Insurance Solutions, ACS – A Xerox Company
Everyone agrees healthcare must reform, but disagreement prevails on the changes to make and how to make them. This session realistically assesses the ultimate destination and the journey, focusing on practical responses health systems can take to end up where they need to be, regardless of directions taken by Washington.

Chip Madera, M.S., CSP, President & CEO, Chip Madera Productions, Inc.
Chip will give practical strategies to help you build bridges of understanding and acceptance within your personal and professional lives. You’ll learn ways to explore the core strengths, limitations, motivators, and communication styles of your board members, then uncover new approaches to connect with them to gain respect, help them reach their goals, and serve the board with excellence.

Michael W. Peregrine, Esq., Partner, McDermott Will & Emery, LLP
With more boards going paperless and a heightened focus on transparency, governance support professionals face increased responsibility and accountability when dealing with board and committee meeting minutes, consent agendas, and record retention. This session will answer the important questions and provide “must practices” to avoid liability.

Roger W. Witalis, FACHE, President, WITALIS & Company & Governance Advisor, The Governance Institute
Upon joining The Governance Institute (TGI), organizations make a commitment to pursue governance at its best. Mr. Witalis will provide the knowledge and confidence needed to access the vast education, development products, best practices, and other services available to TGI members. Take pride in your contribution to the board to help your organization achieve great governance.

Kathryn C. Peisert, Managing Editor, The Governance Institute
In this session, Ms. Peisert will present results from The Governance Institute’s 2009 biennial survey of hospitals and healthcare systems. This nationwide survey looks at trends and movements in performance and the importance of recommended governance practices in fiduciary duties and core board responsibilities, as well as how boards and committees are structured. Highlights and key findings will be presented, along with comparisons to previous years’ results.

Dottie Schindlinger, Vice President, E-Governance, BoardEffect®, Inc.
E-governance is the latest trend sweeping boards of directors across the country. E-governance tools provide secure, easy-to-access ways for board members to share documents, communicate, conduct meetings, view calendars, and develop their knowledgebase. The smart implementation of these online tools can result in an engaged, informed, and ready to act board of directors. This session will review your board’s needs and goals for online technology and how you can implement e-governance successfully.

Kent Bottles, M.D., President, Institute for Clinical Systems Improvement
Dr. Bottles will explore why leading hospital systems and medical groups are embracing social media technologies. Although many such efforts are housed in the communications and marketing departments, the uses of Twitter, Facebook, and YouTube go far beyond marketing. Patients are now turning to social media sites like PatientsLikeMe and CureTogether and are representing an entirely new breed of empowered consumers.

Joseph S. Bujak, M.D., FACP, Vice President, Medical Affairs, Kootenai Medical Center
An unprecedented amount of change is stressing the provider community. Operating margins are disappearing, nurses are becoming victims of task orientation, and physicians are progressively losing autonomy. Explore how healthcare organizations can recapture the joy that should be intrinsic to the work of caring for others.