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Leadership Conference
The Ritz-Carlton, Naples
Naples, Florida
January 20–23, 2008
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Agenda
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Sunday, January 20, 2008
| 12:00-1:30pm |
Registration
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| 1:30-4:00pm |
Concurrent Sessions
Board Basics for New & Experienced Board Members Marian C. Jennings, M.B.A., President, M. Jennings Consulting, Inc.
This session covers everything from clarifying the board's basic fiduciary duties and core responsibilities to exploring "best practices" of high-performing boards. Accountability, transparency, and conflicts of interest will also be reviewed.
PDF Presentation
Best Practices of High-Performing Boards Barry S. Bader, President, Bader & Associates, Inc.
Recent Governance Institute research has isolated a series of essential structures and behaviors of high-performing boards of hospitals and health systems. Mr. Bader will discuss these strategies and how your organization can best explore their application in your situation. PPT Presentation PDF Presentation Additional Handout
The Evolving Role of the Medical Staff Eric D. Lister, M.D., Managing Director, Ki Associates
This session will cover the evolving role of the medical staff, the distinction between the medical staff and the medical community, characteristics of an effective medical staff, managing physician performance, selected credentialing issues, and peer review. PPT Presentation PDF Presentation
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| 4:30-6:00pm |
General Session
Hardwiring Excellence Bob Murphy, R.N., Esq., The Studer Group
Taking your organization to the next level requires passion, purpose, and worthwhile work. Mr. Murphy will present a roadmap to creating and sustaining a culture of service and operational excellence that drives bottom-line results. Attendees will learn tools, tips, and techniques to hardwire key behaviors. PDF Presentation
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| 6:00-7:00pm |
Reception
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Monday, January 21, 2008
| 7:00-8:00am |
Continental Breakfast
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| 8:00-9:30am |
General Session
Strategic Positioning for Peak Performance Under Healthcare Reform: Facts vs. Fads Nathan S. Kaufman, Managing Director, Kaufman Strategic Advisors
Healthcare executives are bombarded with “magic bullets” that promise to improve strategic performance, though many of these strategies are misguided. Mr. Kaufman will provide an empirical analysis of historical and current trends to provide a likely scenario for the future healthcare market, and differentiate between facts and fads for improving strategic performance. PDF Presentation
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| 9:45-10:45am |
Concurrent Sessions
Peak-Performing Hospitals Nathan S. Kaufman
Using specific examples and fielding your questions, Mr. Kaufman will drill down on the concept of peak-performing organizations and show how it can be achieved with the right combination of discipline and accountability. PDF Presentation
Creating a Healthy Dissatisfaction with the Status Quo Pamela Bilbrey, President, Baptist Health Care Leadership Institute
A true commitment to ongoing excellence requires the right culture and work environment, focus and clarity on critical success factors, and an unwavering appetite for continuous improvement. Ms. Bilbrey will discuss three key concepts to achieve sustainable results. PPT Presentation
Physicians on the Board Eric D. Lister, M.D.
Increasingly, physicians clamor for seats on the hospital board. This session will explore that trend; look at pros and cons, risks, and opportunities of physicians serving as trustees; and highlight a series of practices likely to assure that your hospital’s experience with physician trustees is indeed a positive one.
PPT Presentation PDF Presentation
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| 11:00am-12:30pm |
General Session
Hospitals & "Their" Physicians: A Roadmap to the Future Eric D. Lister, M.D.
The historic relationship we know is gone for good. Yet hospitals cannot remain vital institutions without physicians. So what is to be done? This presentation will suggest a plan based on a very different social contract, one that considers generational differences among providers, economic incentives, and the looming workforce crisis PPT Presentation PDF Presentation
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| 12:30-2:00pm |
Lunch
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| 2:00-3:30pm |
Concurrent Sessions
The Heat Is Still On: Institutional Integrity Trends for 2008 Barry S. Bader
Mr. Bader will examine the growing public and government pressures on not-for-profit boards to prove they deserve their tax-exempt status and the community’s trust. Drawing on the results of recent Governance Institute surveys, Mr. Bader will describe trends and best board practices for transparency, community benefit, oversight of executive compensation, audit oversight, and board ethics, including conflict of interest.
PDF Presentation PPT Presentation
Board–CEO Relationships: Shared Accountability & Enhancing Performance James A. Rice, Ph.D., FACHE, Vice Chairman, The Governance Institute
Dr. Rice will review recent finding from studies by The Governance Institute and Clark Consulting – Healthcare Group on strategically building rapport and resolve in an era of expanding pressure for executive performance. PPT Presentation PDF Presentation Performance Evaluation
Physician Employment & Contracting Models: The Second Time Around Eric D. Lister, M.D.
After disastrous losses associated with physician employment in the 1980s and 1990s, many hospitals are uncomfortable with a return to employment. Yet increasingly, physicians are demanding employment. Dr. Lister will discuss the board’s role and some solutions to consider.
PPT Presentation PDF Presentation
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Tuesday, January 22, 2008
| 7:00-8:00am |
Continental Breakfast
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| 8:00-9:30am |
General Session
Board Quality Oversight: A "Real World" Systemic Compliance Model Brian M. Peters, Partner, Post & Schell, P.C.
Hospital boards are mandated to create a quality oversight process that satisfies legal, regulatory, Joint Commission, payer, and missionoriented expectations. Mr. Peters will discuss fiduciary duties and recommend ways to implement a “real world,” systemic compliance model designed to achieve the quality oversight mandate.
Presentation
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| 9:45-10:45am |
Concurrent Sessions
Merging Board, Management, & Medical Staff DNA Brian M. Peters
Mr. Peters will discuss the present and future legal and regulatory environment surrounding quality of care and recommend ways the board, management, and medical staff can work together in developing exclusive contracting methodologies, credentialing criteria, and quality and clinical practice parameters. Presentation
The Board's Role in Strategy: Practical Tips and Approaches Marian C. Jennings, M.B.A.
This interactive session will focus on practical ways to engage board members in setting strategic direction. Ms. Jennings will include approaches to engaging stakeholders without developing a “lowest common denominator” plan, as well as ways for the board to monitor plan implementation. PDF Presentation
The 21st Century Hospital: Strategic Thinking & Investing for Boards James A. Rice, Ph.D., FACHE
Changes in consumer demand, technology advances, design innovations, and payer assertiveness are prompting hospitals to find new types of inpatient and ambulatory care models. Dr. Rice will share insights from recent research in Europe, Asia, and North America on the hospital of the future. Explore expectations from the patient, visitor, employee, payer, and physician perspectives. PDF Presentation
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| 11:00am-12:30pm |
General Session
Financing Health Care: Who Will Pay the Bill and How? Marian C. Jennings, M.B.A.
Consumer-driven health plans. Medicare reform. State-led reform initiatives. Will these fundamentally change hospital payment, and if so, how? This session will examine the economics and politics behind a potential payment revolution and the likely impact on hospitals. PDF Presentation
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| 1:00pm |
Golf Tournament
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Wednesday, January 23, 2008
| 7:00-8:00am |
Continental Breakfast
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| 8:00-9:30am |
General Session
Leadership Imperative: Patient-Centered, Performance Driven, and Values-Based Cultures Anthony Armada, President & CEO, Henry Ford Hospital & Health Network & Gerard van Grinsven, President & CEO, Henry Ford West Bloomfield Hospital
Embracing the Ritz-Carlton service model, Henry Ford Health System has built successful relationships with the community, patients, and employees, by creating a performance-driven, values-based culture focused on the patient. Mr. Armada and Mr. van Grinsven will share insights from Henry Ford’s commitment to creating an environment of excellence. PDF Presentation
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| 10:00-11:30am |
General Session
2008 Moody's Healthcare Industry Outlook Lisa Goldstein, Senior Vice President & Healthcare Team Manager, Moody's Investors Service
Ms. Goldstein will present an overview of Moody’s 2008 outlook for the healthcare industry and a recap of 2007 rating activity. Topics will include increasing competition, reimbursement constraints, hospital–physician relationships, quality, and consumerism. Ms. Goldstein will also give an overview on the key factors Moody’s evaluates in the bond rating process. PPT Presentation
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| 11:30am |
Adjourn
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