Thomas C. Dolan, Ph.D., FACHE, CAE, President & CEO, American College of Healthcare Executives
Recent Governance Institute research has isolated a series of essential structures and behaviors of high-performing hospital and health system boards. Dr. Dolan will discuss these strategies and how your organization can explore the best application for your situation.

Brian D. Wong, M.D., M.P.H., Founder, The Bedside Project, LLC
While mistrust, misalignment, and miscommunication are endemic to almost all hospital-physician relationships, it is possible to overcome discord when all parties learn the power of mutually trustworthy behavior. Dr. Wong will teach you methods for creating a TRUST Cycle™—a self-reinforcing cycle of measurable, sustainable improvement so you can return to your organization equipped to develop an environment that promotes engagement, interdisciplinary teamwork, and optimal performance.

John E. Castaldo, M.D. & Lawrence P. Levitt, M.D., Authors, The Man with the Iron Tattoo
"The doctor is seized by fear and runs as fast as he can from his hospital office to the MRI suite a few hundred yards away. If he doesn't get there in time to stop the imaging test, his tattooed patient will likely die—and his fine medical reputation will be in jeopardy." That's only one true story in this riveting book about life and death lessons two accomplished doctors learned from their patients, not from medical school.

William C. McGinly, Ph.D., CAE, PA, President & CEO, Association for Healthcare Philanthropy
Healthcare CEOs and trustees continue to play a critical role in healthcare philanthropy. In this session, Dr. McGinly will present the roles and responsibilities of trustees and CEOs, including the CEO’s purpose for effective philanthropy. Learn key elements and standards for advancing a hospital’s philanthropy programs.

William C. McGinly, Ph.D., CAE, PA
In more mature healthcare programs major gifts typically provide the bulk of fund raising income. Much of the success in these programs relies on planning, motivation, identification, and cultivation. Dr. McGinly will outline the CEO & trustee roles in this process, from the first step, to securing the gift.

Barry S. Bader, President, Bader & Associates
Without a core group of economically and clinically aligned physicians, hospitals will be hard-pressed to improve efficiency, earn pay-forperformance incentives, and match tightly integrated competitors. Drawing on a new white paper from The Governance Institute, this presentation explains how to build trust and create a customized, multi-pronged alignment strategy for your physicians.

Monte I. Dube, Partner, McDermott Will & Emery, LLP
With ever-increasing frequency, marketplace dynamics are requiring non-profit hospitals and health systems to undertake strategically
crucial mergers, affiliations, and joint ventures with competing hospitals and physician entrepreneurs. This session will use case study examples of how non-profits have successfully reduced, if not eliminated, key regulatory and public relations risks associated with doing the “big deals” in a heightened environment of fiduciary responsibility.

Jeffrey C. Bauer, Ph.D., Partner, Management Consulting – Futures Practice, ACS Healthcare Solutions
The bitterly contested 2008 presidential election is now history, having put new politicians and regulators in charge of health reform. Is this another case of the more things change, the more they stay the same? Dr. Bauer will analyze the latest approaches to reform, evaluate their prospects, and show hospital leaders where to look for solutions that can lay the foundations for survival and growth in uncertain times.

Jeffrey C. Bauer, Ph.D.
Trustees, senior executives, and medical leaders are constantly confronted with the need to make decisions about the future of fast changing clinical services—but they do not know which advances will be utilized and reimbursed enough to justify investing in them. This presentation will provide a practical framework for evaluating the clinical and economic viability of new approaches to care in the context of an organization’s strategies and circumstances.

Brian D. Wong, M.D., M.P.H.
Physician Advisory Leader (PAL) is a select group of physician leaders who develop the capability and capacity to lead an entire organization in a positive direction. Through discussion and interaction, Dr. Wong will help you develop a concrete plan for moving your organization from moderate dysfunction to optimal function.

Barry S. Bader
Not-for-profit organizations face unprecedented demands for transparency. In order to adopt a proactive public communications strategy, boards need to understand the information entering the public domain from their organization’s community benefit and conflict of interest disclosures on the new IRS Form 990 to quality scores and hospital prices on websites for choice-conscious consumers. This presentation updates findings of a white paper from The Governance Institute.

Kenneth Kaufman, Managing Partner, Kaufman, Hall & Associates, Inc.
Directly and indirectly, hospitals have been impacted by recent economic events. Mr. Kaufman will summarize these critical issues and detail the impacts on hospital operations and planning.

Brian D. Wong, M.D., M.P.H.
We all agree quality of care is the highest priority, but what do we do when a colleague refuses to match their words and actions? At times, fierce conversations are required. Dr. Wong will discuss the importance of finding the courage to be fierce—the difference between being fiercely committed, being rude, and when to move on.

Kenneth Kaufman
Growth and scale are highly correlated to hospital financial performance and the creation of capital capacity. Most hospital organizations today need to embrace a "planning culture" to create organic growth. Mr. Kaufman will outline the relationships of growth and scale and detail the key elements of planning that support market and financial success.

Monte I. Dube
The U.S. (and world) economic crisis is affecting businesses in all industries. However, not-for-profit hospitals are uniquely in the eye of the storm. Enhanced regulatory scrutiny—whether in the form of greater governmental oversight of executive compensation, "justification" for federal and state income and property tax exemption, management of investments, or governance practices—is inevitable. In this session, Mr. Dube will discuss compliance and practical risk minimization techniques to help enable your hospital to ride out the storm.

Brian D. Wong, M.D., M.P.H.
Expanding on crucial but safe conversations, Dr. Wong will address questions and concerns in this session.

Michael R. Irwin, M.B.A., Managing Director, Healthcare Finance Group, Citi Markets & Banking
This session will look at current rating agency and investor views of the healthcare sector, the myriad of issues triggered by the credit crisis, and what it all means for not-for-profit hospitals and health systems.

Kent Bottles, M.D., President, Institute for Clinical Systems Improvement
There is no doubt that the healthcare environment is rapidly changing, confusing, and uncertain. There is also no doubt that we still have to lead, plan, and respond to crisis. Dr. Bottles will describe strategies that healthcare leaders can use to deal with these uncertain times.