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Educational 60-minute programs presented by national healthcare governance experts.



Sustaining Improvement in Your Healthcare System: Using the Baldrige Framework to Manage Tactics

Today’s healthcare systems are facing unprecedented pressure to simultaneously improve quality and decrease cost. This Webinar explains how improvement can be maximized by full integration into the performance excellence framework outlined in the Malcolm Baldrige National Quality Award.

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Combining Medical Staffs in a Multi-Hospital Setting

Multi-hospital integrated delivery systems (IDS) have been growing and maintaining multiple organized medical staffs within a single integrated health system can be ineffective. This Webinar will describe how to determine if medical staffs should be merged and steps to take to accomplish this.

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The Role of Palliative Care in Achieving Value Strategies

To provide high-value care to people with serious illness, hospitals and health systems need to partner with providers in palliative care settings. This Webinar presents the challenges in providing care for seriously ill patients and highlights programs and partnerships to improve value for this patient population.

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The New Payer: Why Consumers Will Save Healthcare—Or Destroy It

As healthcare payment models adapt and episodic care erodes, a challenge will emerge for today’s hospitals and health systems: how do we build and sustain value with consumers? The Webinar will share insight into the resources necessary to create and sustain value among discerning consumers.

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Focus on Finance: Critical Issues for Healthcare Leadership

Hospitals and health systems nationwide are experiencing significant strategic, operating, and financial challenges as healthcare transitions to the new business model. This Webinar highlights key issues that require attention and outlines the importance of understanding essential finance mechanisms and planning processes to ensure sound strategic and financial decisions.

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Overcoming the Financial Risks of Bundled Hospital Payments

In 2016, the federal government launched an expansion of board responsibilities by mandating that hospitals take additional financial risks for Medicare patients’ total hip and knee replacement costs. This Webinar describes risks and opportunities for organizations to increase efficiencies by collaborating with their physicians, align incentives, and share financial opportunities by embracing such risk models.

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Evolving Roles and Responsibilities of Boards in Health Systems

Many health systems have grown by merging with or acquiring hospitals and other entities, keeping local boards in place, and instituting a “governance authorities matrix.” This can create role confusion, duplication of efforts, and lack of strategic alignment between boards. This Webinar identifies emerging health system governance best practices.

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Charting Governance Trends across the Decade

More and more research is showing that high-performing hospital and health system boards are critical to the performance and quality of their organizations. This Webinar explores challenges and opportunities for boards revealed in The Governance Institute’s 2015 biennial survey report.

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Creating a Social Media Culture in Healthcare

The social media revolution is the defining communications trend of the third millennium. Hospitals and healthcare organizations need to at least take into account how these technologies are likely to affect them. This Webinar explores how healthcare organizations can use these tools creatively to accomplish strategic objectives.

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Balancing Strategy & Antitrust Risks: Exploring Exposure & Opportunities in Alignment with Physicians & Other Partners

The Federal Trade Commission has healthcare in its sights for transactions and contracting that violate antitrust laws. This Webinar explores the balance between strategy and antitrust considerations, with a focus on three strategic areas: physician–hospital alignment transactions; payer contracting relationships that exclude competitors; and bundled payments and pricing.

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Health vs. Healthcare: Bridging the Gap between Consumer Perception and Provider Reality

Consumers increasingly expect the best from healthcare providers at a time of unparalleled financial and operational pressure. This Webinar explores where the gaps lie between consumers and providers, where areas of common ground exist, and what the board’s vital role is in shifting organizations into a more consumer-centric world of healthcare.

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Moving Your Organization toward Strategic Cost Transformation

The nation’s changing healthcare system is driving the need for hospitals and health systems to take a comprehensive approach to strategic cost transformation. Traditional cost management initiatives will no longer be sufficient. This Webinar describes how to fulfill the important role of providing oversight through this transition.

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Culture Clash or Kumbaya? The Importance of the People Dimension in Mergers & Acquisitions

When evaluating affiliations, the financial, process, product, technical, and legal measures are often highly scrutinized, but the culture and people are often less regarded or even ignored. This Webinar explores the connection between organizational culture and financial return, and explores the challenges organizations face post-transaction.

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“Everybody’s Doing It” Isn’t Enough: Strategy for the Long Haul

With all of the uncertainties facing hospitals and health systems today, it is tempting to either hunker down with the current strategic plan or copy strategies that others are using. This Webinar helps board leaders identify what constitutes a sound strategic plan and how to avoid common failings in strategy development.

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Considering the Customer: The Evolution of Customer-Centric Healthcare

The goal of every business is to attract customers and healthcare providers have only recently begun to think in a customer-acquisition mindset. This Webinar frames issues and challenges related to customer-centered care for boards and senior leaders.

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Considering Independence: Are Standalone Hospital Boards Best Serving Their Patients & Communities?

As more standalone hospitals consider the benefits that can be achieved through a partnership, board members are faced with the question of whether local governance trumps the advantages associated with hospital system scale. This Webinar offers suggestions for how to initiate a partnership discussion and process at the board level.

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Committee Optimization: A Critical Component of World-Class Governance

Highly effective committees can significantly improve the board’s overall functioning by driving focused, efficient, and informed board discussions on the issues that matter. This Webinar explains how committees add value, describes the common failings of committees, and examines six practices for optimizing board committee performance.

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Physician Compensation Oversight: An Emerging Governance Best Practice

With the rise of clinical integration, hospitals and health systems are increasingly compensating physicians in various ways. This Webinar provides board members and executives with information about how to develop a best-practice process for reviewing physician compensation arrangements.

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A Paradigm for Effective Governance

Hospital and health system boards must have a clear, precise, and shared image of the type of work they should be doing to really govern their organizations. This Webinar presents a paradigm of board work that was developed by Governance Institute founder Charles M. Ewell, Ph.D. his colleague Dennis Pointer.

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