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Empowering Customer-Centric Healthcare Across the Continuum™

Healthcare continues to rapidly transform, consolidate, and intensify its focus on the relational aspects of care experiences that occur throughout all care settings. For this reason, The Governance Institute, a service of National Research Corporation, provides trusted, independent information and resources to board members, healthcare executives, and physician leaders in support of their efforts to lead and govern their organizations.

For more than 30 years, National Research has been at the forefront of patient-centered care. Today, the company’s visionary focus on customer-centric healthcare extends patient-centered care to incorporate families, physicians, long term care communities, post-acute agencies and programs, caregivers and employees, board members, and many other stakeholders. The Governance Institute serves not-for-profit hospital and health system boards of directors, executives, and physician leadership. Value-driven membership services are provided through innovative research and publications, conferences, and advisory services. The Governance Institute leads informative research studies, tracks insightful healthcare industry trends, and showcases governance practices of leading healthcare boards across the country.

We invite you to find out more about National Research and its vast depth and breadth of experience collecting, measuring, analyzing, and reporting on multiple types of data across the continuum of care.